Our Commitment to Accessibility
At QuickSMS.com, we are committed to ensuring digital accessibility for people with disabilities. We strive to continually improve the user experience for everyone and adhere to the relevant accessibility standards as outlined by UK Government regulations, the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and relevant laws across Europe, the USA, and the UAE.
Our Commitment
Our goal is to make our services accessible to the widest possible audience, regardless of technology or ability. This includes meeting international obligations and guidelines to promote equal access for all users.
Measures to Support Accessibility
To ensure accessibility, we:
- Regularly test our website to comply with WCAG 2.1 Level AA guidelines.
- Conduct periodic accessibility audits to identify and address potential barriers.
- Implement accessible design and development best practices.
- Provide alternative text for images, captions for multimedia content, and ensure that essential functionality is available via keyboard.
Accessibility Features
- Text and Contrast: Our website uses high-contrast text for legibility and allows for text resizing without breaking page structure.
- Navigation: The site is designed for ease of navigation using both keyboard and assistive technologies.
- Labels and Instructions: We provide labels, instructions, and clear prompts to guide users through our forms and features.
- ARIA (Accessible Rich Internet Applications): We leverage ARIA landmarks to ensure that our interactive components are accessible to users with screen readers.
International Compliance
European Union (EU)
quicksms.com adheres to the European Accessibility Act (EAA), which aims to improve the functioning of the internal market for accessible products and services by removing barriers created by divergent rules in Member States. The EAA aligns with the standards of WCAG 2.1 and mandates accessibility in digital content and services.
United States of America (USA)
We comply with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, which require that electronic and information technology be accessible to people with disabilities. The ADA mandates that all public-facing digital services must be accessible, while Section 508 specifies accessibility requirements for federal agencies' electronic and information technology.
United Arab Emirates (UAE)
Our services are developed with consideration of the UAE Federal Law No. 29 of 2006 concerning the rights of people with disabilities (with amendments), which emphasizes equal rights and access for people of determination. The law aligns with international standards to ensure accessibility in public and private services, including digital platforms.
Ongoing Efforts
We continuously work to improve the accessibility of our digital offerings. This includes training our team on best practices, updating content for clarity, and gathering feedback from users to inform future improvements.
Limitations and Alternatives
While we aim to meet accessibility standards, users may still encounter some limitations. If you experience difficulty accessing any part of our website, we encourage you to contact us for support. We aim to respond to accessibility issues promptly and work to provide alternative access to our services.
Feedback and Contact Information
We value your feedback on the accessibility of quicksms.com. If you encounter any accessibility issues or have suggestions for improvements, please contact us:
- Email: accessibility@quicksms.com
- Phone: +44 (0) 203 740 8909
- Address: QuickSMS Accessibility Team, 54 Bath Street, St Helier, Jersey, JE1 1FW
We will respond to accessibility feedback within 5 working days.
Enforcement Procedure
UK: The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
EU: Each Member State has a designated body responsible for enforcing the European Accessibility Act.
USA: Complaints related to digital accessibility under the ADA can be filed with the U.S. Department of Justice. Section 508 compliance is overseen by the U.S. Access Board.
UAE: Accessibility concerns can be reported to relevant authorities, including the UAE Ministry of Community Development.
Compliance Status
quicksms.com is partially compliant with WCAG 2.1 Level AA, due to the following:
Known issues: We are aware that some older PDF documents are not fully accessible. We are actively working to replace or update these documents.
Preparation of This Accessibility Statement
- This statement was prepared on 04/09/2024. It was last reviewed on 09/10/2024.
- The website was last tested on 11/11/2024 The test was conducted by ACT Team.
Note: This statement will be reviewed periodically to reflect changes in technology or legislation.
By embedding accessibility into our processes, we aim to create an inclusive environment where everyone can access our services with ease. Thank you for using quicksms.com!